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Privacy Policy

This privacy policy applies between the User of this Website and Urbà Consulting Ltd trading as Urbà, the owner of the provider of this Website. Urbà Consulting Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.


Definitions and interpretation

  • Data: Collectively all information that you submit to Urbà Consulting Ltd via the Website. This definition incorporates, where applicable, the definition provided in the Data Protection Laws.

  • Data protection law: Any applicable law relating to the processing of Person Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary regulations.

  • GDPR: The UK General Data Protection Regulation.

  • Urbà Consulting Ltd, Urbà , we ,us: Urbà Consulting Ltd, a company incorporated in England and Wales with registered number 13245721 whose registered office is at Kemp House, 152 – 160 City Road, London, EC1V 2NX.

  • User or you: Any third party that accesses the Website and is not either (i) employed by Urbà Consulting Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Urbà Consulting Ltd and accessing the Website in connection with the provision of such services.

  • Website: The website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.


In this privacy policy, unless the context requires a different interpretation:

  • A singular includes the plural and vice versa.

  • Reference to a person includes firms, companies, government entities, trusses and partnerships.

  • “Including” is understood to mean “including without limitation.”

  • Reference to any statutory provision includes any modification or amendment of it.

  • The headings and subheadings do not form part of this privacy policy.


Scope of this privacy policy

This privacy policy applies only to the actions of Urbà Consulting Ltd and Users with respect to this website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 

For purposes of the applicable Data Protection Laws, Urbà  Consulting Ltd is the “data controller”.  This means the Urbà  Consulting Ltd determined the purposes for which, and the manner in which, your Data is processed.

Data collection

We may collect the following Data, which includes personal Data, from your

  • Name
  • Company name
  • Contact information such as email and telephone number
  • IP address (automatically collected
In each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:
  • Data is given to us by you
  • Data is collected automatically

Data that is given to us by you 

Urbà Consulting Ltd will collect your Data when you contact us through the Website, by telephone, post, email or through other means. In each case, in accordance with this privacy policy.

Data that is collected automatically 

To the extent that you access the Website, we will collect your Data automatically, for example we collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and include your IP address, the data, time and frequency which you access the Website and the way you use and interact with its content. 

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Internal record keeping.
  • Transmission by email of marketing materials that may be of interest to you.
In each, in accordance with this privacy policy. 
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see “Your Rights” below).
For the delivery of direct marketing to you via email, we will need your consent, via an opt-in or soft-opt in.  A soft opt-in consent is a specific type of consent which applies when you have previously engaged with us for example, you contact us to ask for more details about a particular product/service and we are marketing similar products/services. Under “soft opt-in” consent, we will take your consent as given unless you opt-out. 


If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent see “Your rights” below.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data for example:

  • Access to your account is controlled by face recognition software and username and password that is unique to you.
  • We store your Data on secure cloud storage.

Technical and organisational measures included measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let use know immediately by contacting use via  

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and many other online problems please visit Get Safe Online is supported by HM Government and leading businesses. 

Data retention 

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request the data to be deleted. 

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory reasons.


Your rights

You have the following rights in relation to your Data:

  • Right to access – the right to request:
    • copies of the information we hold about you at any time.

    • that we modify, update or delete such information. 


If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason why. 
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data. 
  • Right to object – the right to object to our use of your Data including where we use it for legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent of the processing of your Data (where consent is our legal basis for processing your Data), please contact us via

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioner’s Office (ICO). Contact detail for the ICO can be found on their website

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement on other websites prior to using them. 


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision part-provision will, to the extent required, be deemed, and the validity and enforceability or the other provision of this privacy policy will not be affected. 

Unless otherwise agreed, no delay, act or omission by a part in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy. 

This Agreement will be governed by and interpreted according to the law of England and Wales.  All disputes arising under the Agreement will be subject to the exclusive jurisdiction of English and Welsh Courts.

Changes to this privacy policy

Urbà Consulting Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy on your first use of the Website following the alterations   You may contact Urbà Consulting Ltd by email at

​This privacy policy was created using a document from Rocket Lawyer ( 31 March 2021.


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